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Cost Savings

Cost Savings of up to 70%.

New York

Client Satisfaction

Our focus is on customer services as communication is key to our success.


Operational Excellence

We drive product and service innovation and improve operational performance.


Missed Calls

Tailored outsourcing solutions to drive business efficiencies.


Missed Calls

Improve call taking efficiency and maximise your inbound traffic.


A success story

Who We Are

With over 15 years of experience, Call Center Pro provide a business solution to maximise call center efficiencies.

We are experts in our field and provide the outsource solution tailored to our Clients' needs.

With a unique pricing configuration our offering fits our Clients' business requirements.

We are experts in our field and can advise on best practices to ensure continuity and to be able to maximise your resource.

We present a professional approach to your Customers.

  • Mission

    To provide the most professional approach for the client, for the company and for ourselves.

  • Vision

    To utilise our core values to acieve excellence

  • Values




How we can cut your costs

Cost Saving Areas


Staff Wages


Employee Benefits




Office & Equipment

Our business expertise

Excellence in Services

We are leaders in providing outsourcing solutions services with a set of cutting-edge technologies and a team of experienced and renowned professionals. These are a selection of the options that we supply.


Answering your calls in a profficient and timely manner.


Let our teams handle or your back office admin, keeping you focussed on the business.

Customer Support

Dealing with all queries from your public and corporate customers.

Sales Enquiries

Our teams are specialists in taking sales calls.


Our teams can operate in any English Language Country.

Dispatch Services

Let our teams handle your dispatch requirements.

We like what we do


Ethics and integrity are the bases on which our professionals build their careers.
They are fundamentals that become daily attitudes.

Leading a team of experts has made Call Center Pro the choice of many Clients'.


Jay Shukla

Managing Director & FOUNDER

Message from our MD

Having 15 years experience with outsourcing in my own business, I soon realised that there is a better way of working.

I set up Call Center Pro with a vison of improving the businesses that we service.

With our unique pricing matrices it doesn't matter how big or small your company is we have a tailored solution for you, which is totally scalable as your business grows.

Jay Shukla

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Scalable outsourcing solutions to assist with the growth of your business.

Unique pricing matrices to achieve your desired costs.